Use the following instructions for setting up eduroam on Windows 10. 

NOTE: Remove eduroam from your known networks before starting. 

1) First, you'll need to manually add eduroam as a Wifi Network. Open up the control panel and find the Network and Sharing Center. (Control Panel > Network and Internet > Network and Sharing Center). Click Set up a new connection or network

2) Choose Manually connect to a wireless network. Then click Next.

3) Provide network name (eduroam) and security type (WPA2-Enterprise). Then click Next

4) Click on Change connection settings. Note: keep this window open until after you're fully connected in case you need to re-enter passwords.

5) You'll need to change some authentication settings. Click on the Security tab. Change the authentication method to Microsoft: EAP-TTLS. Then click Save.

6) Uncheck the Enable identify privacy option. Select non-EAP method for authentication. Then choose Microsoft CHAP Version 2 (MS-CHAP v2) from the provided dropdown. Make sure the box underneath the dropdown is unchecked. Click OK to go back to the window in step 5. 

7) In the same window as Step 5, click Advanced Settings near the bottom. 

8a) In the advanced settings window, make sure the Specify authentication mode option is checked. In the dropdown, select User authentication. Then click Save credentials


8b) When prompted for your credentials, enter your full carnegie email as the username and carnegie account password as the password. Click Ok. 

9) Click OK on the windows from Steps 8a and 7, in that order. 

10) Then connect to eduroam from the wifi menu in the taskbar. You'll need to click Connect twice. It may take a while, but should successfully connect you to eduroam.