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Explore How-To's and learn best practices from our knowledge base.
General
Getting Started
2
HQ - Welcome to Carnegie - Help Desk Tips
How do I register with DUO Two-Factor Authentication
Accounts
General
2
Resetting your Carnegie password
Alumni Email Forwarding Service
Google
2
Setting Up Browser Profiles for Multiple Google accounts [Chrome]
How do I see who is in a Carnegie Google Email Group?
Collaboration
Groups
4
Creating Active Directory Groups
Managing Active Directory Groups
Send an Invite to Join a Google Group
Request Membership to a Google Group
DPB/DGE
4
Installing Office 365
How to Reserve a DPB/DGE Room (and Other Resources) on Google Calendar
Login to your Carnegie Zoom Account
Managing Settings in Zoom Desktop App
Computation
Memex
6
Running Interactive Sessions on Memex
General Memex FAQs
Rclone Setup (command line transfers)
VNC Connection to Memex
Improving ZFS performance (mounted via NFS for RHEL7))
See all 6 articles
DPB/DGE
6
Installing and Running OriginPro 2016 (Windows)
Connecting to RDS2 on Windows 10
Connecting to RDS2 on Mac OS X
Remote Desktop on Calc (from Windows)
Matlab on Linux Preference Directory Workaround
See all 6 articles
Data Storage
Cloud Storage
1
Additional Help with Google Drive
DPB/DGE
8
Setting up Backups on Windows 10
Accessing DGE/DPB Carnegie File Servers from Mac OS X
Accessing the DPB/DGE Shared Folder on Google Drive
Setting up Backups on Mac OS X
Accessing DGE/DPB Carnegie File Servers on Windows 10
See all 8 articles
Networking
DPB/DGE
4
Manually Setup Eduroam on Windows 10
Connecting to the DPB/DGE VPN (Windows & Mac)
Connecting to the DPB/DGE VPN (iOS)
Connecting to the DPB/DGE VPN (Android)
Remote Access
6
Connecting to Linux servers from Windows 10 (with X11 forwarding)
Connecting to Linux servers from Mac OS X (with X11 Forwarding)
Connecting to Linux servers from Linux (with X11 forwarding)
SSH host key verification failed
SSH Port Forwarding/Tunneling (Mac & Linux)
See all 6 articles
Printing and Scanning
Setup
0
Scan to Email
1
How to scan to Email - HP LaserJet Pro M477fdw
Photos and Diagrams
0
Posters
0
DPB/DGE
11
Available Printer Information
Print with Google Cloud Print
Add Network Printer on a Mac
Add Network Printer on Windows 10
How to Scan & Fax via Email on HP Printers
See all 11 articles
Web
Paypal
1
Force paypal button to use Guest checkout
Audio Visual
DPB/DGE
2
How to connect laptop to the projector in Seminar Room
Conference Room Instructions
Business Systems
Ceridian DayForce
1
HOWTO: Disable/Deactivate Benefit Strategy and TIAA File Feed for the off cycle payroll run